Refund Policies

Updated on July 1st, 2025

Hourly services will not be refunded (God won't give me my hours back either). If you are not happy, then hire someone else. I can probably refer you to someone unless you are a jerk. If you are a jerk then I'll not refer you to one of my friends. Sorry. 

Digital downloads, courses, or other digital products will not be refunded. You knew what you were going to get before you paid.

Pre-Purchased hours or account funds - There are no refunds. I am not a bank. You can not just take funds from your account. You paid the funds to me. If you decide you don't want to use them, give them to someone you think will use them. All it takes is an email from you, with the other person copied, and tell me you are transferring the funds or hours to them. I don't do things this way to be rude. I'm just trying to run a business here, and when you pay me, I pay fees. When I refund, I pay more fees. For every transaction there is around a 3 to 5% fee, and I don't get that back when I refund your money. If there is legitimate need for me to give a refund, I'll do it, but in all the years of running my business I have only had to give 1 refund, and that was honestly because I decided not to work with that person anymore so I refunded everything I did for them.

Other products or services - No refunds will be provided for any services that have already been fulfilled. 

If work has started on any projects there will be no refund provided for any deposits. It takes time to build websites or do other projects for you. If you have sent me a deposit, and we have agreed on a timescale, then I have cleared my schedule for YOU, meaning that I can not take on other work during that time. Your deposit is covering my TIME and RESOURCES I am using to bring your project closer to being finished. 

If you are not happy I will work with you. If you are still not happy after revisions, then we should part ways. 

If I feel that a refund is justified then you'll get a pro-rated refund with any hours at my regular rate deducted for time spent on your project. If that exceeds the deposit then there will be no refund. This means if you put a $500 deposit down and used $600 of my time, a refund will not be provided.