While I always strive to provide the best services possible, if you find that you need a refund I'll be glad to offer a pro rated refund on any unused services within 14 days of purchase.
Refunds will not be honored past 14 days unless deemed necessary. This includes any annual subscriptions (for the video library). Also, any services which have been used (such as hourly training) will be deducted from the original purchase amount.
If you have any questions about this policy please let me know by filling out the contact form below. I'll be more than glad to help answer any questions you may have regarding any policies on this site.
Monthly/Yearly Subscriptions: You have THIRTY (30) Days from the date of the original purchase to request a refund for your any OptimizePressGeek.com monthly subscription. Any refund request after the THIRTY (30) DAY time limit will not be processed. You may cancel at any time after the initial THIRTY (30) Days has passed.
We feel that 30 days is enough time to evaluate the benefits that are offered as part of our subscription offerings.
- Refund requests will not be honored for 2nd time purchases of the same product with exceptions in cases where you may have accidentaly been double billed.
- OptimizePressGeek.com will make every effort to correct any billing mistakes within a reasonable time period. This usually will happen the same business day they are requested.
- Any refunds sent as a credit to a credit card may take between 3 and 7 business days to complete once we initiate the refund on our end.
- Any refunds which are sent as a credit back to PayPal will usually be instant, however may take a short time to show up in your PayPal balance (or 3 to 7 business days if you used a credit card or bank transfer to pay for the transaction within PayPal as the original source of the funds will be credited according to PayPal policies).
Downloadable Digital Products: We will not honor refunds for digital products where we have determined the product(s) have been downloaded unless the product(s) is(are) proven to be defective.
You may use the form below to contact us.